This is the privacy policy

PRIVACY POLICY – Raphael Carvalho

Raphael Carvalho, a private legal entity, headquartered at 11043 Pierce Valley Drive, Richmond, Texas 77406, registered with the CPF under No. 09230817716, takes your privacy seriously and ensures the security and data protection of all its customers, partners, suppliers and users of the website carvalhosconsulting.com/ and any other website, application operated by the company.

This Privacy Policy is intended to inform you about how we use and disclose information collected from your visits to our website and from messages we exchange with you.

BY ACCESSING THE STORE, SENDING COMMUNICATIONS OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU DECLARE THAT YOU ARE AWARE OF AND AGREE TO THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND FORMS OF TREATMENT OF YOUR PERSONAL DATA THAT YOU MAKE AVAILABLE.

This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as rights you can exercise in relation to Personal Data processed by us. If you have any questions about our use of Personal Data, please contact elphara.carvalho@gmail.com.
In addition, the Privacy Policy does not apply to any third-party applications, products, services, website or social media features that may be offered or accessed through the website. Accessing these links will cause you to leave the site and may result in information about you being collected or shared by third parties. We do not control, endorse or make any representations about these third-party sites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website with which you interact before permitting the collection and use of your Personal Data.
If you send us Personal Data relating to other natural persons, you represent that you are competent to do so and that you have obtained the necessary consent to authorize the use of such information under the terms of this Privacy Policy.

Definitions

For the purposes of this Privacy Policy:

“Personal Data” means any information that directly or indirectly identifies or may identify a natural person, such as name, CPF, date of birth, IP address, among others; “Sensitive Personal Data” means any information revealing, in relation to a natural person, racial or ethnic origin, religious conviction, political opinion, membership of a trade union or religious, philosophical or political organization, data concerning health or sex life, genetic or biometric data; “Processing of Personal Data” means any operation performed on Personal Data, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or, alternatively, making available, harmonization or combination, restriction, erasure or destruction. The Processing of Personal Data is also considered to be any other operation provided for under the terms of the applicable legislation;
“Data Protection Laws“ means all legal provisions governing the Processing of Personal Data, including, but not limited to, Law No. 13,709/18, the General Personal Data Protection Law (”LGPD”).

Use of Personal Data

We collect and use Personal Data to manage your relationship with us and better serve you when you are purchasing products and/or services on the website, personalizing and improving your experience. Examples of how we use data include:

– To enable you to purchase products and/or services on the site;
– To confirm or correct the information we hold about you;
– To send you information that we believe may be of interest to you;
– To personalize your experience of using the site;
– To personalize the sending of advertisements to you, based on your interest in our site;
– To contact you at a telephone number and/or e-mail address you have provided. We may contact you in person, by voice message, through automatic dialing equipment, by text messages (SMS), by e-mail, or by any other means of communication that your device is capable of receiving, in accordance with the law and for reasonable commercial purposes.

In addition, the Personal Data provided may also be used in the manner we deem necessary or appropriate:

(a) under Data Protection Laws; 
(b) to meet the requirements of legal process;
(c) to comply with a court order, regulatory decision or decision of competent authorities, including authorities outside your country of residence; (d) to protect our operations;
(e) to protect the rights, privacy or safety of us, you or third parties;
(f) to detect and prevent fraud;
(g) to enable us to use available remedies or limit the damages we may suffer;
(h) in other ways permitted by law.

OUR SITE IS NOT INTENDED FOR PERSONS UNDER THE AGE OF EIGHTEEN (18) AND WE ASK THAT SUCH PERSONS DO NOT PROVIDE US WITH ANY PERSONAL DATA.

Non-provision of Personal Data

You are not obliged to share the Personal Data we request, however, if you choose not to share it, in some cases we will not be able to provide you with full access to the site, some specialized resources or be able to provide the necessary assistance or enable the delivery of the product or provide the service contracted by you.

Data collected

The general public can browse the site without having to register or submit any Personal Data. However, some of the site’s functionalities may require registration and submission of Personal Data, such as completing the purchase/contracting of the service and/or enabling us to deliver the product/provide the service.

When contacting the site, we may collect:

Contact details. Name, surname, telephone number, city, state and e-mail address; and Information you submit. Information you send via a form (queries, complaints, suggestions, criticisms, compliments, etc.).

When browsing the site in general, we may collect:

Location data. Geolocation data when you access the site;
Preferences. Information about your preferences and interests in relation to products/services (when you tell us what they are or when we deduce them from what we know about you);
Site navigation data. Information about your visits and activities on the website, including the content (and any advertisements) you view and interact with, information about the browser and device you are using, your IP address, your location, the address of the website from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons and embedded web links.To find out more, read how we use Automatic Data Collection Tools in section 7 below;
Anonymous or aggregated data.Anonymous responses to surveys or anonymous and aggregated information about how the site is enjoyed.
During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely to identify you through the use of this data with available technology; and Other information we may collect. Other information that does not specifically reveal your identity or is not directly related to an individual, such as browser and device information; website usage data; and information collected through cookies, pixel tags and other technologies.
Unless you inform us in a free form filled in by you, we do not collect Sensitive Personal Data.

Sharing Personal Data with third parties

We may share your Personal Data

With the partner company(ies) you select or choose to submit your data, queries, questions, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil or other global locations, including servers for homologation and production, and providers of hosting and data storage services, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising) and IT services, for example;
With third parties in order to help us manage the website; and
With third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer or conveyance of all or part of our business, assets or capital (including those relating to bankruptcy or similar proceedings).

International Data Transfers

Personal Data and information of other kinds collected by us may be transferred to or accessed by entities belonging to the corporate group of our partner companies around the world in accordance with this Privacy Policy.

Automatic collection of Personal Data

When you visit the Website, it may store or retrieve information in your browser, either in the form of cookies or other similar technologies. This information may be about you, your preferences or your device and is primarily used to make the Store work as you expect. The information does not usually identify you directly, but can offer you a more personalized internet experience.

In accordance with this Privacy Policy, we and our third-party service providers may collect your Personal Data in a variety of ways, including, but not limited to:

Through the browser or device: Some information is collected by most browsers or automatically through internet access devices, such as the type of computer, screen resolution, name and version of the operating system, model and manufacturer of the device, language, type and version of the internet browser you are using. We may use this information to ensure that the website functions properly.

Use of cookies: Cookies allow us to collect information such as browser type, time spent on the site, pages visited, language preferences, and other anonymous traffic data. We and our service providers may use this information to, among other things, personalize your experience when using the site, as well as to target advertising to you according to your interests. We also collect statistical information about the use of the site to continually improve our design and functionality.

User rights

You may, at any time, request:
(i) confirmation that your Personal Data is being processed;
(ii) access to your Personal Data;
(iii) corrections to incomplete, inaccurate or outdated data;
(iv) anonymization, blocking or deletion of data that is unnecessary, excessive or processed in breach of the provisions of the law;
(v) portability of Personal Data to another service provider, provided that this does not affect our industrial and commercial secrets;
(vi) deletion of Personal Data processed with your consent, to the extent permitted by law;
(vii) information on the entities to which your Personal Data has been shared;
(viii) information on the possibility of not providing consent and on the consequences of refusing to do so; and
(ix) revocation of consent. Your requests will be treated with special care so that we can ensure the effectiveness of your rights. You may be asked to prove your identity in order to ensure that Personal Data is only shared with its owner.

You should bear in mind that, in certain cases (for example, due to legal requirements), your request may not be immediately fulfilled, and we may not be able to respond to it due to compliance with legal obligations.

Security of Personal Data

We strive to adopt the appropriate technical and organizational measures provided for by Data Protection Laws to protect Personal Data in our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately.

Hypertext links to other websites and social networks

The site may, from time to time, contain hypertext links that will redirect you to the websites of our partners’ networks, advertisers, suppliers, etc. If you click on one of these links to any of these sites, we remind you that each site has its own privacy practices and that we are not responsible for these policies. Please consult these policies before submitting any Personal Data to these sites.

We are not responsible for the collection, use and disclosure policies and practices (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or application provider, social media store, operating system, wireless internet service provider or device manufacturer, including any Personal Data you disclose to other organizations through the applications, in connection with such applications, or posted on our social media pages. We recommend that you check the privacy policy of each website you visit or service provider you use.

Updates to this Privacy Policy

If we modify our Privacy Policy, we will post the new text on the website, with the updated revision date. We may change this Privacy Policy at any time. If there is a significant change in the terms of this Privacy Policy, we may inform you through the contact information we have in our database or by notifying you on our website.

We remind you that we are committed to not processing your Personal Data in a way that is incompatible with the purposes described above, unless otherwise required by law or court order.

Your use of the site after the changes means that you have accepted the revised Privacy Policies. If, after reading the revised version, you do not agree with its terms, please terminate access to the site.

Person responsible for processing personal data

If you wish to exercise any of the rights provided for in this Privacy Policy and/or the Data Protection Laws, or resolve any queries relating to the Processing of your Personal Data, please contact us at elphara.carvalho@gmail.com